FAQ's

1. How do I place an order?

Placing an order on Energy Tool is simple:

• Browse our website and add your desired items to the cart.
• Proceed to checkout and enter your shipping and payment information.
• Confirm your order to complete the purchase.
• Your transaction is secure and fast.
  

2. Can I change or cancel my order?

Orders can be modified or canceled only within a short window after purchase.
If you need to make changes, please contact us as soon as possible at Info@energytool.co.uk.We’ll do our best to accommodate your request before the order ships.

3. What payment methods do you accept?

We accept secure payments through the following methods:

Credit/Debit Cards: American Express, Discover Mastercard, Shop Pay, Visa.

4. How do I track my order?

Once your order is shipped, you'll receive a confirmation email containing your tracking number.
Tracking information typically becomes active within 24 hours of shipment.

5. What is your return policy?

We accept returns within 30 days of delivery.
To be eligible, items must be:

• Unused
• In their original condition
• In the original packaging
  

For more details, please visit our Return Policy.

6. How do I contact customer service?